Voice over Internet Protocol technology is definitely reaching new heights. It’s an incredible tool that helps companies save money while taking advantage of even more features. Since VoIP technology can redirect calls over the internet, you obviously save by not using to have phone lines. As a result, phones can be anywhere. They can be moved, or even used when employees are at home or working from another place. The flexibility is something that companies love to take advantage of to cut down on costs in a way that is suitable for their business.

Here are ten different ways that VoIP technology can save your business money:

1.     No phone lines. Rather than using phone lines, VoIP technology uses a SIP trunk. Just this one simple change can help you reduce your company phone bill by anywhere from 20% to 50%.

2.     Employees can work from home. Every business works differently. A lot of companies nowadays allow employees to work from home or work remotely for a certain number of days. VoIP makes it possible for employees to stay connected to their phones so that they can work anywhere. Plus, management can keep track of employees working elsewhere by seeing their status on management screens. If you are yet to allow your employees to work remotely, you may want to consider it (depending on the nature of your business). It just may help you massively cut down on overhead costs.

3.     Everyone has their own number. The Direct Inward Dial (DID) feature can be especially useful for your company. Rather than having your receptionist go through and redirect calls, people can contact you directly. This way, your receptionist has more time for other things, while customers are satisfied knowing that they are able to speak to who they were trying to get in touch with right away.

4.     Voicemails go to your email.  This feature is particularly helpful when it comes to customer service. You can ensure all your voicemails go to your email inbox, which makes it easy for you to contact someone even beyond work hours if you need to. Plus, you have record of the voicemail and can easily check back if you need to make sure of something.

5.     Conference calls are cheaper.  Most VoIP systems offer packages that include conference call capabilities. Why schedule a meeting where you have to book a conference room and everyone has to leave their tasks to go unless it is really necessarily? With conference call capabilities, you’ll be able to get in touch with all the people you need without having to leave your desk.

6.     VoIP is easy to use and install. When you choose a VoIP system, be sure to choose one that is user-friendly. Most are. Management can set permissions for each user and every person can set their own voice greetings, phone labels, and other features. This makes it easier for you to save costs on servicing by the phone company as well as make your phone system personalised for your company’s use.

7.     Calls can be picked up anywhere. A great advantage of a VoIP system is the mobility features it offers. The “follow me” feature, for example, will ring both your desk phone and your mobile phone at the time. That way, when you are away from your desk, you’ll still be able to take any important calls. This makes for better customer service.

8.     You can do setup yourself. VoIP technology is a lot more simple to set up compared to traditional phone systems. In the past, if you moved your office, you would have to either move your phone line with you or change your number. This may even require a service call. With VoIP, all you’ve got to do is unplug your phone, and plug it into the LAN in your new office. You could even plug it in at home! Why waste money on serving when you can do the setup yourself?

9.     Texting is free. The majority of VoIP systems include a text messaging server feature. This makes it easy for people to send messages to each other without having to pay hefty text messaging costs. The ability to do this can help your employees communicate with each other and send important information back and forth without having to put the caller on hold.

10.  Upgrading saves money.  VoIP is the phone system of this age. Traditional phone systems won’t cut it anymore. Staying with your outdated equipment will get pricey in no time. Servicing may become more difficult, parts may be difficult to replace, and why would you want to pay those prices anyways? Spending some on VoIP now will help you save a lot of costs in the long run while still being able to take advantage of incredible features!

There are so many great advantages of a VoIP system. Why are you still settling for your old

one? Upgrade to a VoIP system today! Get in touch with CapNet and figure out what

system is best for your needs so you won’t pay a fortune for things you don’t need.