6 Benefits of Using VoIP

Most businesses find it necessary to have reliable phone access. Though many business tasks use computers on a network, there are still those that require phones for communication.

In the past, a phone system for a company could be incredibly pricey, and it was difficult to configure or change the size of one.

With the development of Voice over Internet Protocol (VoIP) however, businesses can enjoy phone access using the internet.

There are some major advantages that VoIP phone systems offer. Here are a few:

1 - It’s easy to install, configure, and maintain a VoIP system

Even those who aren’t that great with technology will find it relatively easy to install a VoIP phone. You don’t need to have someone come down to the office and install phone wiring - it’s something you can do yourself!

This software is easy to use, and it doesn’t cost too much to add additional users. If you need to make any modifications to the system configuration, the user-friendly web portal makes it easy to do so. One of the best things about VoIP is that you don’t need to install any hardware or software - all you need are the IP phones.

2 - Scaling up and down is a breeze

You don’t always know how many phones you will have to use. With a conventional phone system, you have to estimate as accurately as you can so that you don’t waste too much money on phone lines that weren’t needed in the end.

With a VoIP system, you can set up a new phone line on a new hire’s first day of work just as easily as you can reassign or remove lines when employees leave. You will never have a wasted line.

3 - Your phone number can go where you do

In the past, an office expansion or reorganizing would have to be very carefully thought out, because phone lines had to either be moved or employees’ numbers had to be changed. WIth a VoIP system, however, phone lines can easily go where employees do. This is especially valuable for companies where employees have to move around or travel often. No matter where you are in the world, your IP phone can pick up calls via cloud hosting.

4 - Those features that you need are still supported

Those features you love - call hold, call transfer, conference call, find/follow me, and phone menus - are still very much possible with VoIP phone systems. You don’t have to worry about sacrificing any of your phone needs by upgrading to this system.

Even older technology - fax, for instance - is supported with a VoIP system. Except in this case, it’s virtual. Email and instant communication is fantastic, but there are still cases when you may find it unavoidable to use fax. You can send and receive faxes in an instant without needing to use any paper and ink.

5 - It will help you cut down on costs

Traditional phone systems cost a lot. Not only do you have to pay for installation, but the system required quite a bit of maintenance and repairs could be pricey. With hosted VoIP systems, however, you no longer have to pay for installation. Additionally, the calls themselves cost a great deal less than they would with a regular system. This is especially true if the nature of your business requires you to make a lot of international calls. Why pay a fortune if you can cut down with a VoIP system?

6 - VoIP is to incorporate with other applications

This system is internet-based, so you are able to use it along with the other business applications that you use in your workplace. You can call a customer through an email client or easily pull up customer records as they talk to you. You can get a voicemail account so that you never miss a message if you are out of the office, or even a transcription service that emails you your voicemails in text so you don’t have to take notes.

There are so many great advantages of a VoIP system. Why are you still settling for your old one? Upgrade to a VoIP system today! Get in touch with CapNet and figure out what system is best for your needs so you won’t pay a fortune for things you don’t need.